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Retail services

Guy’s and St Thomas’ provide a range of goods and services through our retail outlets to meet the everyday needs of our patients, visitors and staff. We are continually reviewing what we can offer our patients, their families, carers and staff to enhance what is already available.

Existing retailers benefit from locations which see a footfall of over 2.5 million a year from a diverse community base including:

  • more than 2 million patients
  • 1,033,000 outpatients
  • more than 13,500 staff

In addition to an extremely high footfall, our retail sites provide:

  • locations in the heart of London within easy reach of all major travel hubs including London Waterloo and London Bridge rail stations
  • 24/7 opening times 365 days a year with a constant on-site security presence
  • clean, modern and bright premises.

Current retail partners include Marks and Spencer, AMT Coffee, WH Smith and NatWest and a number of independent retailers.

A new state-of-the-art Cancer Centre at Guy’s Hospital has opened with dedicated services and facilities for patients with specialised needs, from a friendly wig fitting service to specially adapted beautiful lingerie available on site.

We are always interested in new ideas and proposals on how to improve our existing retail offers. Catering to the needs of our patients, staff and visitors is at the heart of what we do.

Please contact us if you would like to discuss your retail offer being added to our portfolio.